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Community-Wide Mailing: Stormwater Utility Implementation

May 14, 2014 07:07 AM

Letters have been sent to every utility customer that contains background information on the utility that has been approved by the Village Council.  The letter includes an explanation of calculations, and the fee that the customer will be billed for after the utility is in effect. 

The mailing will also include a sample bill.  Customers do not need to pay this billk, as it is meant to be.  It is a tool to preview how the new utility charges will be displayed. 

To have your questions answered and receive further assistance, call the dedicated Stormwater Utility Support line at 847-716-3549, Monday through Friday, 8:30 AM to 5:00 PM.  Questions may also be emailed to  The Stormwater Utility Fee Estimator will remain available on the Stormwater Management Program website (  Please note the database for the estimator will be updated with the new data that will be used for actual billing.



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