FAQs • Winnetka, IL • CivicEngage

How am I billed for water, sewer, and electric service?: The Village issues a bill to most residents bimonthly. Commercial and large residential accounts may be billed monthly. Most bills include charges for electricity, water, sewer, and refuse pickup. There are also customer charges which partially pay for the cost to read and maintain the meters, billing the account and covering additional fixed costs in providing services.

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Finance

1. Where do I call with questions about utility service?: Questions about a high/low bill, change of address, meter reading, or starting/stopping service can be made directly to Utility Billing by phone at 847-446-9550.

2. How am I billed for water, sewer, and electric service?: The Village issues a bill to most residents bimonthly. Commercial and large residential accounts may be billed monthly. Most bills include charges for electricity, water, sewer, and refuse pickup. There are also customer charges which partially pay for the cost to read and maintain the meters, billing the account and covering additional fixed costs in providing services.

3. Does the Village require dog licenses?: Village code requires that any dog over the age of six months living in Winnetka must have a Village license and that the appropriate tag be displayed on its collar or harness. Current registration tags must be displayed by January 1 of each year. The license fee for un-spayed female dogs is $15, for all other dogs it is $10. A rabies vaccination certificate must be presented before a license can be issued. View a guide for renewing licenses online.

4. Does the Village require vehicle stickers?: The Village of Winnetka requires the purchase of an annual license for vehicles. Application forms for vehicles that were previously registered in Winnetka are mailed to residents in the fall of every year. New residents and residents who acquire new vehicles can obtain license application forms at Village Hall. Vehicle license stickers for the current year must be displayed by January 1. View the online renewal page here. View a guide for online renewals.

5. What is the Village of Winnetka's bond rating?: The Village has an Aaa bond rating from Moody’s, which is the highest credit rating available

6. Who do I call to get information on beach closings?: The Park District can give you information about the beaches, call the Winnetka Park District at 847-501-2040.

7. Where do I get beach/dog passes?: The Winnetka Park District issues these passes. They are located at Elm and Hibbard Street and their phone number is 847-501-2040.

9. Does Winnetka have a transfer tax?: No. Questions about property records should be directed to the New Trier Tax Assessor at 847-446-8200.