Frequently Asked Questions

If residents have back door refuse collection, the Village will empty two 37-gallon garbage receptacles from each single-family household once per week at the back door if available and accessible by 7 AM. All receptacles must not weigh more than 20 pounds when empty and not more than 60 pounds when full. On collection days, garbage receptacles should be located in an accessible place outside of garages or other secured enclosures.

If residents have curbside collection, the Village will empty one 35, 65, or 95 gallon receptacle once per week at the curb. To ensure the receptacle is available and accessible on the day of pickup, it may be placed at the curb or edge of pavement not earlier than 7 PM the evening before collection day and not later than 7 AM the day of collection. Residents should remove their receptacles by 7 AM the morning following collection. 

A Village refuse sticker is required to be adhered to each additional 37-gallon receptacle or bag. Refuse and yard waste stickers may be purchased at Village Hall (510 Green Bay Road), Grand Foods (606 Green Bay Road), and Lakeside Foods (800 Elm). 

Please fill out our missed collection form or contact the Public Works Department at 847-716-3568 or e-mail the Public Works department to report a missed collection. If you get our voicemail, please be sure to leave your name and address, as well as a phone number where you can be reached.

Back door service: Refuse receptacles can be purchased at home improvements stores and the Village prefers them to be galvanized. Refuse receptacles may not exceed 37-gallons in size. 

Curbside: Refuse receptacles are available for replacement by contacting the Public Works department at 847-716-3568, or via email. Three options are available: 35, 65, or 95 gallons. 

Recycling receptacles are available for replacement by contacting the Public Works department at 847-716-3568 or via e-mail. They are available as 95 gallon receptacles.

Stickers are available for sale at Village Hall (510 Green Bay Road), Grand Foods (606 Green Bay Road), and Lakeside Foods (800 Elm Street) for $3 each.

For large objects or quantities not practical for regular refuse pickup, a special curbside pickup may be requested. Special pickups are billed by volume and must consist of general household items that are small and light enough to be handled by two persons without danger of injury. You will be charged $40 for the first cubic yard and $15 for each additional cubic yard (A cubic yard is 3 feet by 3 feet by 3 feet). This cost will be reflected later on your utility bill. 

Major appliances and large heavy furnishings may also be collected, but a special handling charge will be assessed to cover costs and disposal. Call 847-716-3568 two to three working days before the desired collection date to schedule a special pickup.

Residents may not place the following materials in the refuse containers: 

• Hot ashes or other hot or flammable materials
• Liquids, chemicals, solvents, paint acids
• Construction or demolition debris, rocks, or sand
• Hazardous waste, paint cans, or oil 
• Yard waste 

Any refuse containers containing these materials will not be collected. 

From April through November, yard waste is collected twice per week: on both Mondays and Thursdays from residents who have either Monday or Thursday refuse collection and, on both Tuesdays and Fridays from residents who have either Tuesday or Friday refuse collection. 

Illinois law prohibits disposing of yard waste with regular household refuse. Therefore, yard waste collection is done separately from regular refuse (typically in the afternoon following the completion of refuse service). 

Recyclables will be picked up at the curb the same day that refuse is collected. Please do not place recycling receptacles at the curb earlier than 7 PM the evening prior to your collection day. All receptacles must be out and ready for collection by 7 AM on the scheduled pickup day.

Residents are not charged for recyclables. All Recyclables may be comingled in one cart. Paper products should not be bundled or tied. Recycling is provided free of charge to any Winnetka business that uses the Village’s refuse services.

For more information on recycling in Winnetka, please visit the Public Works department’s Refuse and Recycling page.

Waste resulting from work done by contractors will not be picked up by the Village. Contractors must make their own arrangements for removal.

Residents may contact the following organizations to schedule a pick-up or drop-off of construction material at: 

Lakeshore Recycling Systems (LRS)
2300 Carlson Dr.,
Northbrook, IL 60062
847-291-1222

SWANCC Glenview Transfer Station
3 Providence Way,
Des Plaines, IL 60016
847-724-9205

Oil based paint, stains, or finishes are considered a household chemical waste and are properly disposed via household chemical waste collections sponsored by Solid Waste Agency of Northern Cook County (SWANCC) and the Illinois Environmental Protection Agency (IEPA) and available to all Illinois residents. Latex paint is non-toxic and will not be accepted at Household Chemical Waste collections. Residents may let the latex paint dry out completely. After the paint has dried, dispose of it in your regular trash with the lid off so the waste hauler knows the can is empty.

Leftover household paint can be disposed of through the PaintCare program, a new program which is free to residents. 

Residential electronics may not be disposed through the backdoor residential waste program. Residents may take advantage of the Village’s seasonal electronic disposal program free of charge. Residential electronics may be dropped at the Winnetka Public Works Yards, 1390 Willow, April through November on Thursdays between 1 and 3 PM. Residents may also drop off electronic waste at the SWANCC Transfer Station, 1151 North River Road in Glenview, most Saturdays from 9 to 11 AM. Please note that household appliances that contain motors (i.e. mixers, food processors, blenders, hair dryers, etc.) cannot be recycled through these programs.

Fuels, oil-based paints, insecticides, etc. cannot be placed in your trash cans and will not be picked up. The Illinois EPA and other agencies sponsor occasional special household hazardous waste pickups. These pickups are advertised in the Winnetka Report and the Village newsletter. The Illinois Environmental Protection Agency - Household Chemical Waste webpage includes information concerning collections and a complete schedule of upcoming collection events.

Year round, all types of holiday string-type lights will be accepted at the drop-off location at Public Works, 1390 Willow Road during regular business hours. Accepted for recycling will be:

• C7 lights
• C9 lights
• Extension cords,
• LED lights
• Rope lights
• Mini-lights (or Italian lights)

All colors and lengths will be accepted. The Village cannot accept garland, live greens, wreathes, or other non-recyclables.

Christmas trees will be picked up from the curbside for shredding, chipping, and composting annually in January. After the publicized deadline listed on the Village's website, $2.75 refuse sticker will be required to ensure pickup.

When available, compost can be picked up at no charge at the Winnetka Public Works Yards, 1390 Willow Road, Monday through Friday, 8:30 AM to 3 PM. Bring your own shovel and container.

Call JULIE (Joint Utility Location Information for Excavators) at least 48 hours prior to undertaking any digging activity on your property or the public parkway. JULIE provides a toll-free number (811) through which underground utilities in the vicinity of digging activity can be located.

Before contacting a plumber about a backup, call the Public Works department at 847-716-3568 to determine if the problem is the responsibility of the Village or the homeowner. If the problem occurs after hours, call 847-501-2531.

Drainage problems and concerns can be discussed with the Public Works Department. Village field inspectors may recommend corrective work; however, the responsibility for solving private drainage problems normally rests with the homeowner. Questions should be directed to 847-716-3530, or by emailing Obaid Khalid.

Residential drainage swales cannot be altered without first obtaining the required permits from the Public Works Department. Call 847-716-3530, or by emailing Obaid Khalid.

Property owners are responsible for routine maintenance of the public parkways (generally the area between the curb and the sidewalk) adjacent to their properties. This includes mowing, trimming weeds, etc. In addition, tree limbs and bushes on or adjacent to parkway areas should be kept trimmed so that they do not block visibility or encroach upon sidewalks.

It is illegal to attach to parkway trees:

• Bird houses
• Flags
• Hanging baskets
• Or any other device
• Outdoor lighting
• Ropes
• Signs
• Swings
• Wire
• Address signs

Also, the Village requires that a permit be obtained in order to plant material other than grass and Village-approved tree species within parkway areas. For more information call 847-716-3289, or by emailing Andrew Lueck.

The Village makes annual repairs to its sidewalks at no cost to the abutting property owner. Sidewalk safety hazards should be reported to the Public Works Department at 847-716-3530, or by emailing Obaid Khalid.

Call the Public Works Department at 847-716-3568 and leave a message. Please be sure to give the street address nearest to the pothole location. The Department will add it to the list of scheduled patches.

The Village of Winnetka plants 2 1/2-inch-trunk-diameter trees on parkways at no cost to residents. Also offered is a "share the cost" arrangement for planting larger trees on parkways. For tree species descriptions and availability call 847-716-3289, or by emailing Andrew Lueck.

The Village of Winnetka requires a removal permit for any private property tree measuring 8 inches or more in trunk diameter (measured at 4.5 feet from ground level). Removal applications are available at:

• Village Hall
  510 Green Bay
  Winnetka, IL 60093
• Public Works Yards
  1390 Willow
  Winnetka, IL 

To obtain a tree removal permit, click here. The Village will determine if tree replacement is required by inspecting each requested removal. For more information, call 847-716-3289, or emailing Andrew Lueck.

If you have a question about traffic flow, signage, traffic signals or related issues call 847-716-3261, or by emailing James Bernahl.

Call the North Shore Mosquito Abatement District at 847-446-9434 or visit their website to fill out their service request form.

The Village’s annual leaf collection normally begins in October and runs through November.

The time needed for the Public Works staff to complete one round of leaf pick-up varies; however, the Village aims to complete 6 to 8 rounds during the length of the program.

Due to the high demand for leaf collection and the limited time to collect leaves, the Public Works department will not be accept callbacks. Residents may keep the leaves on the parkway until Public Works crews return, but once the program has ended, leaves must be placed in yard waste bags and must have yard waste stickers affixed; stickers may be purchased at Village Hall, Grand Foods or Lakeside Foods.

Plowing activities begin with snow accumulation of about 2 inches on sidewalks and streets. Main roads (Hibbard Road, Green Bay Road, etc.) receive first priority during a snow and ice events, followed by minor streets/sidewalks, then cul-de-sacs and alleys after the event ends.

There are approximately 4,000 driveways in the Village. Unfortunately, we are not able to compromise our priority on public safety by devoting resources to clearing driveways.

Due to high demand and limited time, the Public Works department will not respond to callbacks if materials are not at the curb by the deadline. Residents can call the Public Works department at 847-716-3568 or by email to request a special pick up.

Do not place the following items out for collection:

• Chemicals, gasoline, oil, pesticides or herbicides
• Construction material
• Other liquids or hazardous materials
• Paint, paint thinner or stains
• Propane tanks
• Tires
• Yard waste, dirt, stones and logs
• Electronics

Due to a high demand and limited time the Public Works Department will not respond to callbacks. Residents can call the Public Works Department at 847-716-3568 to request a special pick up.

The Village provides a recycling drop-off service for holiday lights and cords, small hand-held electronics and athletic shoes at the Municipal Yards Building, located at 1390 Willow Road, for all of these items, during regular business hours of 7:30 AM to 4 PM.

Earlier this year, the Village’s recycling contractor (Lakeshore Recycling) began participating in Hefty ReNew Orange Bag program. This program allows residents to recycle otherwise hard-to-recycle items through curbside recycling. Simply purchase the program’s orange bags at a participating retailer and place in your recycling container. Lakeshore will then sort these and route to the correct recycler at their facility. More information about the Renew program can be found on Hefty’s website. 

As a result of this program offering and due to increased uncertainty about the Village’s current Styrofoam recycler’s capacity to accept more product, the Village’s drop off program will be discontinued as of January 1, 2026. After that date, residents are encouraged to utilize the Hefty ReNew program as it can accept more products and disposal is simplified through curbside recycling. Large or voluminous amounts of Styrofoam can be taken to ABT in Glenview (white packaging foam only) or to Mount Prospect Public Works. For Abt’s recycling program information, please visit their website. For program information and hours at Mount Prospect Public Works building, please visit the Mount Prospect website.

Please contact the Public Works Department with questions at 847-716-3568.

The flag and/or spray paint identify underground utilities (water, electric, sewer, gas, cable, etc.) for excavation activity. These excavation activities could include but are not limited to, water main repairs, fence installation, or landscaping repair for your property or your neighbor's. JULIE (Joint Utility Location Information for Excavators) can be contacted using the toll-free number (811) for additional information. 

The spray paint utilized to identify underground utilities is water-based and will wash out on its own.